You can place an order through:
• Our website
• Instagram DM
• WhatsApp
We will confirm your measurements and details before starting the process.

Once you place your order, our team contacts you for:

• Measurements
• Color selection (if applicable)
• Any custom changes

Your outfit then moves into the production queue

Yes! We ship worldwide through TCS courier services.

Our standard stitching time is 10–15 working days, depending on design complexity. Urgent orders may be accommodated upon request.

Yes, we take customized formal and semi-formal orders, including heavy dresses, engagement outfits, and event wear.

Yes, we offer 100% custom sizing. After placing your order, our team will guide you on how to take accurate measurements for a perfect fit.

We avoid copying other designers’ work. However, we can create something inspired while keeping the design unique to Sana Mohaiman Couture.

Absolutely! Most pieces can be customized in terms of color, length, embellishments, and details.

We use original pictures and videos of our own work. We believe in transparency and showing true quality.

Yes, you can share your ideas, inspirations, and preferences. We will create a refined design that suits your body and our brand’s aesthetic.

We try our best to show true colors, but slight variations may occur due to:
• Lighting
• Screen brightness
• Fabric texture

Yes, one fitting session is included for local clients. For online orders, we provide detailed guidance to ensure accuracy.

If the measurements provided were correct and there is still an issue, we offer a free alteration (local customers only). International clients can ship it back for alteration at their own cost.

Yes, we can create matching dupatta, potli bag, belt, or customized embellishments depending on the outfit.

Most of our outfits require dry cleaning, especially for embroidered or embellished pieces. Fabric-specific care instructions are provided with every order.

We try our best to use dye-fast, high-quality fabrics. Care instructions must be followed to maintain color richness.

We accept:
• Bank transfer
• Easypaisa / JazzCash
• COD (Pakistan only)
• Advance payment for international orders

Yes, for all customized orders we take 50% advance payment, and the remaining amount is paid before dispatch.

Yes, we send a final picture/video of your outfit before dispatch (on request).

Delivery charges vary based on your location and package weight. Final charges are shown at checkout.

Yes, you can message us anytime to check your order status. We will update you on stitching progress and dispatch details.